Steady In Motion Support
Email support@steadyinmotion.app for product help. Include your app version, iOS version, device model, and a short description. Do not send passwords, sign-in codes, payment details, or private health records.
Location and runs
Location records your route and supports server validation of eligible activities. With location permission, a run you start on iPhone can continue recording in the background or with the screen locked. Pause, end, or discard the activity in the app to stop recording. Dismissing a Live Activity does not stop recording.
Apple Health
Apple Health exports are optional and off by default. Enable them in Settings > Activity permissions to save completed phone runs and routes to Apple Health. The app does not request access to records created by other apps. It checks only its own saved workouts and routes to prevent duplicate exports. Deleting your Steady In Motion account does not delete records already exported to Apple Health; you can manage those records in the Health app.
Run results
Runs are validated by the service before game progress is awarded. Check that location permission is enabled, that the route was recorded, and that the device can connect to the service. Results explain whether an activity was scored. For help, share the activity’s approximate date and time, not your full route.
Account deletion
In the app, open Settings > Privacy & Security > Delete Me. Deletion removes active account, gameplay, and run records. A restricted deletion receipt and Apple purchase transaction and lifecycle records remain. See the Privacy Policy for details.
Purchases
Paid avatars are purchased through Apple. The purchase screen shows the price, what is included, and the odds of any randomized effects or quality. Random outcomes may repeat. For a refund request, use Apple’s support process.
Privacy
For privacy questions or requests, email privacy@steadyinmotion.app. Read the Privacy Policy and Terms of Service.